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info@ykorex.com

Contact us

YKOREX returns and refunds policy is designed to ensure your satisfaction. If you're not happy with your purchase, you can return the item within 15 days of receipt. The product must be in its original condition, unused, and with all tags attached.To initiate a return, simply contact our customer service team(info@ykorex.com). Once we receive and inspect the returned item, we'll process your refund promptly. Refunds will be issued to the original payment method. In some cases, a restocking fee may apply, but we'll always inform you in advance.

We stand by the quality of our outdoor camp lights with a comprehensive warranty. All our lights come with a 1-year limited warranty from the date of purchase. If your light fails to function properly due to a defect in materials or workmanship within this period, we will repair or replace it at no cost.To make a claim, contact our customer support with proof of purchase. Exclusions apply for damage caused by misuse, improper installation, or natural wear - and - tear. Our goal is to ensure your outdoor adventures are lit up with reliable, long - lasting camp lights products and service.

At YKOREX, we prioritize your payment security when purchasing our outdoor camp lights. We employ industry - leading encryption technologies to safeguard all financial information during transactions. Whether you use credit cards, digital wallets, or other payment methods, your data is protected from unauthorized access.Our payment gateways are PCI - compliant, adhering to the highest standards of security. This ensures that every payment you make is processed in a secure environment. You can shop with confidence, knowing that your payment details are shielded, allowing you to focus on choosing the perfect outdoor camp light for your adventures.

We strive to get your outdoor camp lights to you as quickly as possible. For orders within FREE SHIPPING method, you can expect delivery within 10 - 15 business days. If you want faster delivery, premium air freight like DHL can be selected at a little higher cost.Once your order is confirmed, we process it promptly. You'll receive tracking information via email, enabling you to monitor your package's journey. During peak seasons or unforeseen circumstances, there could be slight delays, but we'll keep you informed every step of the way to ensure you're never left in the dark about your delivery.

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at info@ykorex.com